Competing on experience, winning the customer
Customer Alpha Europe
Save the date: 14th May 2024 | London, UK
Welcome!
Key 2023 event stats
The customer reigns supreme and strategies to win their hearts, minds and share of wallet have never been more important. Understand how customer behaviour is evolving and informing the strategies, products and processes that will attract, retain, and better serve the current and next generation of customers
150+
Rockstar Speakers
3-in-1
Co-located with three other events
1
Day of innovative content
600+
Attendees
Key 2023 themes
Designing winning customer experiences
Customer behaviour and expectations are changing, and customer experiences need to keep pace. Understand customer expectation and how to deliver products and services that make the grade.
The power of customer data
Understand the potential to leverage customer data to gain competitive advantage. Make the most of customer data whilst ensuring safety and security.
Innovating at checkout
Successful companies get their customers over the line. Payments are an experience and an opportunity. Revolutionize the checkout experience as part of a winning business strategy.
Omnichannel strategy in action
Deliver on customer expectations with a true omnichannel strategy. Meet your customers where and when they need you.
Business model innovation
Understand how business model innovation can create stickiness, increase lifetime value and lower cost of acquisition.
Next gen tools & technologies
The customers of today, tomorrow and beyond won’t have their needs met by yesterday’s technologies. Successful businesses need to innovate to control costs, meet customer demand and stay ahead of the curve.
2023 rockstar speakers
Co-located with: FTT Embedded Finance & Super-Apps Europe and Future Identity Customer
One day, three events and an interconnected community – register for Customer Alpha Europe 2023 and get access to three events’ worth of content and networking.
FTT Embedded Finance & Super-Apps Europe 2023 will bring together 600+ attendees for a one day event in central London. Discover how embedded finance is spearheading cross industry financial transformation.
Future Identity Customer will bring together 600+ attendees for a one day event in central London. Discover how consumer facing businesses in retail, gaming, mobility, entertainment, travel, healthcare and other key sectors, are approaching digital identity.
Related content
Register your interest
Meet leaders from retailers, manufacturers, insurers, telcos, financial institutions, fintechs and innovative technology providers. Qualifying attendees can apply for a free pass. Please see below.
Contact us
Reach out to the Customer Alpha team with queries on how to get involved through sponsorship, exhibition, speaking or media partnership opportunities.
