How embedded finance is transforming UK travel for both consumers and businesses
We recently sat down with Stuart McLay, Head of Retail at National Express. Stuart oversees Point-of-Sale for both bus and coach travel in the UK and is currently looking at the various ways in which embedded finance can help the business.
Stuart describes how embedded finance has enabled him to offer new propositions to customers (Buy-Now-Pay-Later), revitalise ancillary offers (travel insurance) and is now investigating how he can utilise embedded finance to address legacy issues with payment processes.
Speaking about his on-stage panel discussion, Stuart remarks: “Embedded Finance can be a number of things to different people“, highlighting the transformative potential of embedded finance strategies and technologies, and the broad applications that it can have for any business.
Stuart ends the interview with key advice for anyone looking to embed financial services and products such as: payments, insurance and lending into their customer journey. Watch the full, 2 minute interview now to learn more.
Want to find out more? We will be delving into the complexities and opportunities of including financial products into your customer offerings at our at our upcoming embedded finance event, FTT Embedded Finance & Super-Apps taking place on 13th May in London.